Link: Apple is forcing a worse user experience on its customers

Jul 26, 2011   #ios subscriptions 

Now, Apple device owners will have to figure out on their own that they need to go to Amazon’s website in their Safari browser to buy stuff to read with their Kindle app. This is a worse customer experience. Apple’s devices are now slightly harder and clumsier to use. And it’s Apple’s fault.

» Not sure what the right answer is here. On the one hand, I prefer being able to manage my subscriptions via iTunes. On the other hand, I don’t want to deal with clumsy workarounds. I also know that, at least for us, Apple provides less information and features than Paypal, who we use for non-iOS device payments.